Agreement to these Terms and authority to bind an organization

These Terms and Conditions form a legally binding agreement between you and Forge LX Labs concerning the website and related services. If you do not agree, do not access restricted areas, register, purchase, or use the services.

When you access or use the website on behalf of a laboratory, company, university, institution, government entity, or other organization, you represent that you are authorized to bind that organization. “You” includes both the individual user and the represented organization.

Clicking an “I agree,” “accept,” registration, application, order, or similar button constitutes your electronic signature and acceptance of the version presented to you.

Definitions

Policies incorporated into these Terms

The following policies, as updated from time to time, are incorporated into these Terms. The stricter product-specific or policy-specific restriction controls when provisions differ.

Age, qualification, verification, and account approval

You must be at least 21 years old and qualify under the Research Use Policy. Products are not offered to ordinary consumers or personal users.

• Registration does not guarantee approval or purchasing access.
• We may request organization, affiliation, role, facility, research-purpose, identity, address, tax, or other verification information.
• We may approve, reject, restrict, suspend, reverify, or revoke an account at any time.
• Approval is personal to the verified user and organization and may not be transferred.
• You must promptly update information that becomes inaccurate or incomplete.

Account credentials and authorized users

You are responsible for maintaining the confidentiality of account credentials and for activity conducted through your account. You may not share credentials with unauthorized persons, permit consumer access, or create accounts using false, borrowed, or misleading identities.

Notify us promptly of suspected unauthorized access, credential compromise, organization changes, or misuse. We may require password changes, multifactor authentication, reverification, or account suspension.

Website and educational information

Website content is provided for general laboratory, analytical, and educational reference. It is not legal, medical, veterinary, regulatory, dosing, administration, treatment, investment, or patient-specific advice.

We may correct, update, remove, or change content, descriptions, availability, specifications, images, prices, documentation, or Services at any time. We do not guarantee that website information is complete, current, error-free, or suitable for your research.

Products, specifications, samples, and analytical documentation

Product images are illustrative. Appearance, packaging, label placement, fill presentation, and other nonmaterial details may vary. Products are subject to availability and may be discontinued, substituted only with your authorization, or canceled.

A certificate, chromatogram, mass-spectrometric result, assay, specification, or analytical record applies only to the sample, lot, method, attribute, limits, and results expressly identified in that document. It does not establish clinical safety, therapeutic effectiveness, suitability for administration, sterility, freedom from endotoxin, or pharmaceutical manufacturing compliance unless that exact attribute was tested and expressly reported for the applicable lot.

You are responsible for reviewing lot-specific documentation and independently determining suitability for your lawful in-vitro research method and quality system.

Orders, acceptance, quantity limits, and cancellation by us

An order submission is an offer to purchase and is not our acceptance. Automated confirmations acknowledge receipt only. We may accept an order through shipment confirmation, dispatch, or another express acceptance.

Before acceptance, we may verify information, request documents, correct errors, limit quantities, place an order on hold, reject an order, or cancel an order. We may restrict orders associated with the same person, organization, address, device, account, payment method, or suspected reseller, distributor, consumer, or prohibited use.

When we cancel a paid order before shipment, our ordinary remedy is return of the amount actually received for the canceled item, subject to payment-provider processing and any lawful offsets.

Pricing, taxes, payment authorization, and errors

Prices are shown in U.S. dollars unless stated otherwise and may change without notice. You are responsible for shipping charges, sales, use, excise, import, customs, duties, and other taxes or fees that apply, except taxes imposed on our net income.

You represent that payment information is accurate and that you are authorized to use the selected method. You authorize us and our processors to charge the total shown at Checkout and to perform lawful fraud, identity, address, and transaction screening.

We may correct pricing, calculation, typographical, inventory, or product errors and cancel or adjust an affected order before acceptance. We will not charge an increased price without your authorization.

Shipping, delivery estimates, title, and risk of loss

Shipping is governed by the Shipping Policy displayed at Checkout. Processing and delivery dates are estimates, not guarantees. Carrier, weather, customs, security, address, verification, supply-chain, and force-majeure events may cause delay.

Title and risk of loss pass as stated in the Shipping Policy and as permitted by applicable law. You are responsible for providing an accurate, secure, lawful, and deliverable address that is consistent with your approved research setting.

Inspection and notice of shipping or conformity claims

Inspect each shipment promptly after delivery. Report visible damage, missing items, incorrect items, quantity discrepancies, or other claimed nonconformity within the period stated in the Returns and Refunds Policy. Include the order number, shipping label, packaging, photographs, lot information, and other reasonably requested evidence.

Do not discard the product, packaging, shipping materials, or documentation until we complete the claim review.

Customer cancellations, returns, replacements, and refunds

Customer cancellation requests are governed by the Returns and Refunds Policy and may not be available after processing or shipment. Because research materials cannot be returned to inventory after chain-of-custody control is lost, returns are not accepted without prior written authorization.

Unauthorized returns may be refused, quarantined, or destroyed. Approved remedies, if any, are limited to those stated in the Returns and Refunds Policy.

Disclaimer of warranties

Product descriptions and analytical records must be read together with their express limits. No oral statement, customer-service communication, website article, third-party statement, or course of dealing creates a warranty unless an authorized Company representative expressly states the warranty in a signed writing.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, exclusions apply only to the maximum extent permitted.

Exclusive remedy for an accepted product claim

To the fullest extent permitted by law, the exclusive remedy for a verified damaged, incorrect, missing, or materially nonconforming product is, at our election:

• Replacement of the affected product;
• Store credit for the amount paid for the affected product; or
• Refund of the amount actually paid for the affected product.

Shipping, handling, taxes, duties, laboratory expenses, research costs, lost time, and third-party costs are not refundable unless required by law or expressly approved in writing.

Limitation of liability

To the fullest extent permitted by law, aggregate liability arising from a product or order will not exceed the amount you actually paid to Forge LX Labs for the specific affected product. These limitations do not apply to liability that applicable law does not permit to be excluded or limited.

Indemnification

You will defend, indemnify, and hold harmless Forge LX Labs and its owners, officers, employees, contractors, affiliates, suppliers, and agents from third-party claims, losses, liabilities, penalties, judgments, and reasonable legal expenses arising from:

• Your breach of these Terms or an incorporated policy;
• False, incomplete, or misleading account, order, research, billing, shipping, or verification information;
• Possession, handling, storage, transfer, export, disposal, resale, relabeling, manufacturing, or use of a product;
• Human, animal, personal, clinical, therapeutic, consumer, or other prohibited use;
• Violation of law, regulation, permit, license, institutional requirement, or third-party right; or
• Conduct of your employees, contractors, researchers, agents, recipients, or persons obtaining access through you.

This obligation does not require indemnification to the extent a final judgment determines that a claim resulted from the gross negligence or willful misconduct of the party requesting indemnity.

Legal, regulatory, sanctions, import, and export compliance

You are solely responsible for determining whether acquisition, possession, receipt, storage, testing, transfer, export, import, and disposal are lawful in every applicable jurisdiction and institution.

• Comply with applicable federal, state, local, foreign, laboratory, environmental, chemical, transport, customs, sanctions, import, and export requirements.
• Obtain required licenses, permits, approvals, registrations, and institutional authorizations.
• Do not transact for or on behalf of a prohibited, sanctioned, restricted, or unlawfully acting person, organization, territory, or end use.
• Do not use a freight forwarder, intermediary, nominee, false address, or third party to evade a restriction.

Product listing or account approval is not a representation that a transaction or proposed use is lawful.

Intellectual property and feedback

The Services, design, software, text, images, graphics, logos, product presentation, databases, and other content are owned by or licensed to Forge LX Labs and protected by applicable intellectual property laws.

Subject to these Terms, we grant a limited, revocable, nonexclusive, nontransferable license to access the Services for legitimate evaluation and purchasing for approved research. No ownership rights are transferred.

You grant us a perpetual, worldwide, royalty-free right to use nonconfidential suggestions or feedback about the Services without compensation or attribution. Do not submit confidential research, trade secrets, or third-party protected material through general feedback channels.

Third-party services, laboratories, carriers, and links

The Services may use or link to independent payment processors, laboratories, carriers, hosting providers, analytics services, or other third parties. Their services, records, websites, and policies are governed by their own terms.

A link, laboratory name, carrier option, certificate, or payment option does not constitute an endorsement or warranty of a third party. We are not responsible for third-party content or practices except to the extent required by law.

Service availability, changes, and force majeure

We do not guarantee uninterrupted or error-free Services. We may maintain, update, suspend, limit, or discontinue any part of the Services or catalog.

We are not liable for delay or failure caused by events beyond reasonable control, including natural disaster, severe weather, fire, epidemic, war, terrorism, civil disorder, labor disruption, government action, regulatory action, carrier failure, customs, cyber incident, utility or internet failure, supplier interruption, shortage, or equipment failure.

Account restriction, suspension, and termination

We may deny access, block technical identifiers, restrict quantities, cancel orders, suspend purchasing, revoke approval, terminate accounts, preserve records, or take other lawful action when we suspect:

• Breach of these Terms or an incorporated policy;
• Prohibited use, diversion, resale, transfer, or relabeling;
• Fraud, payment risk, security risk, or false information;
• Violation of law, provider requirement, or institutional requirement; or
• Conduct that may expose the Company, another person, or the public to risk.

A suspended or terminated user may not evade restrictions through a new, borrowed, nominee, organizational, or third-party account. Provisions intended by their nature to survive termination remain in effect.

Privacy, security, and information you should not submit

Our collection and handling of personal information are described in the Privacy Policy. You consent to transaction, account, verification, security, fraud, communication, and fulfillment processing described there.

Do not submit patient names, medical records, diagnoses, treatment plans, dosing details, protected health information, payment-card data through unsecured forms, government identifiers we do not request, or confidential third-party research.

Electronic signatures, communications, notices, and records

You consent to receive agreements, policies, notices, invoices, confirmations, approvals, and other records electronically. Your checkbox acceptance, button click, account submission, or order submission may serve as an electronic signature.

We may retain and reproduce the accepted text, terms version, policy version, user and order identifiers, date and time, IP address, device or browser information, and related records. Keep your email address current and retain copies for your records.

Notices from us may be delivered through the website, account, Checkout, order record, or email. Notices to us must be submitted through the Contact page unless a policy provides another method.

Governing law and venue

These Terms and transactions governed by them are governed by the laws of the State of Georgia, without regard to conflict-of-law principles, except where federal law controls.

Any legal action arising from or relating to the Services, Products, an order, or these Terms must be brought in a court of competent jurisdiction and proper venue in the State of Georgia, unless applicable law requires otherwise.

Nothing prevents either party from seeking temporary or injunctive relief in a court of competent jurisdiction to protect security, confidential information, intellectual property, or prevent unlawful diversion or misuse.

General contract provisions

Changes to these Terms

We may update these Terms. The effective date and version identify the current text. Material changes may require renewed acceptance. Changes apply prospectively unless applicable law permits otherwise.

Entire agreement and order of precedence

These Terms, incorporated policies, order details, and any express written Company agreement constitute the entire agreement regarding the covered subject. A signed written agreement controls over conflicting website terms for that transaction.

Severability

If a provision is held invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the remainder will continue in effect.

No waiver

Failure to enforce a provision is not a waiver. A waiver must be express and written and applies only to the specific instance.

Assignment

You may not assign or transfer your account, order, or rights without written consent. We may assign these Terms in connection with a merger, reorganization, asset transfer, financing, or operation of the business.

No third-party beneficiaries

Except for indemnified parties expressly identified, these Terms do not create rights for third parties.

Headings and interpretation

Headings are for convenience. “Including” means “including without limitation.” Singular includes plural where context permits.